These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and American Directional Driller, Inc., a Colorado C-Corporation doing business as (DBA) LoadBounce™ ("Company," "we," "us," or "our"), operating the LoadBounce™ platform ("Service") at loadbounce.ai.
By accessing or using the Service, creating an account, or subscribing to any plan, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you are entering into these Terms on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms.
If you do not agree to these Terms, do not access or use the Service. Your continued use of the Service following any modification to these Terms constitutes your acceptance of the updated Terms.
LoadBounce™ is a web-based fleet GPS tracking and load management platform designed for owner-operators, freight fleets, hotshot carriers, construction fleets, and industrial operations. The Service includes:
The Service operates on secure cloud infrastructure. We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice.
To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must be at least 18 years of age to use the Service. By creating an account, you represent that you meet this requirement. The Service is intended for commercial fleet operations; personal use is not the intended purpose.
You agree to notify us immediately at help@loadbounce.ai if you suspect unauthorized access to your account. We are not liable for any loss or damage arising from unauthorized account access resulting from your failure to safeguard your credentials.
| Plan | Price | Best For |
|---|---|---|
| Owner-Operator | $9.99/truck/mo | Solo operators, 1–2 trucks |
| Fleet | $25/truck/mo | 2–15 truck fleets |
| Site Pro — Industrial | From $199/site/mo | Construction & industrial sites |
| Enterprise | Custom | Large fleets, custom analytics integration |
Subscriptions are billed monthly or annually in advance via Stripe. All prices are in USD. By providing payment information, you authorize us to charge your payment method on a recurring basis until you cancel.
We reserve the right to modify pricing at any time with at least 30 days' written notice to your registered email address. Price changes do not affect Founding Fleet members during their active subscription (see Section 5).
If a payment fails, we will retry up to three times over seven days. If payment is not resolved, your account will be suspended. Data will be retained for 30 days from the date of suspension before permanent deletion.
Prices do not include applicable sales tax, VAT, or other taxes. You are responsible for all taxes associated with your use of the Service.
The Founding Fleet program offers the first 100 qualifying Owner-Operator subscribers a lifetime price lock at the rate in effect at the time of their subscription.
Founding Fleet status is confirmed via email upon successful subscription. Your specific Founding Fleet terms are governed by the Founding Fleet Terms supplement, which is incorporated into these Terms.
You may cancel your subscription at any time through your account dashboard or by contacting help@loadbounce.ai. Cancellation takes effect at the end of the current billing period. No refunds are issued for the remaining unused portion of a billing period.
Upon cancellation, you will be prompted to export your data immediately. We strongly encourage all users to export before cancellation is finalized, particularly for any regulatory documents and driver records that may be required for compliance purposes.
Following cancellation, your data will be retained for 30 days. During this period:
After 30 days, all account data — including load history, GPS logs, driver records, extracted document text records, and uploaded regulatory files — will be permanently and irreversibly deleted. We cannot recover data after this point.
Note: Original document images submitted via Driver Document Intake are not retained after extraction. See Section 9 for details.
You may request to pause your subscription for up to 90 days. During a pause:
To request a pause, contact help@loadbounce.ai. Pauses beyond 90 days will be treated as cancellations and the 30-day data retention period will begin.
You may request a full data export at any time during your active subscription or during the 30-day post-cancellation retention window. Exports include load history, GPS logs, driver records, and extracted document text records in standard formats (CSV, JSON, PDF). Original document images are not available for export as they are not retained after extraction.
You agree to use the Service only for lawful commercial fleet operations. You agree not to:
We reserve the right to terminate accounts that violate these provisions without refund.
Fleet operators are solely responsible for obtaining proper consent from drivers before enabling GPS tracking. You represent and warrant that all drivers operating under your tenant account have been informed of and consented to location tracking in compliance with applicable law.
The Service uses device GPS to provide real-time location tracking. By enabling GPS features, you acknowledge:
LoadBounce™ is not an Electronic Logging Device (ELD) and does not satisfy FMCSA ELD mandate requirements for Hours of Service (HOS) compliance. Do not use LoadBounce™ as a substitute for a compliant ELD if your operation is subject to the ELD mandate.
The Driver Document Intake feature allows you to photograph and digitize freight documents — including Bills of Lading, scale tickets, delivery receipts, and similar records — for your own personal recordkeeping. The Service uses AI-assisted image recognition to extract freight and custody information from uploaded images.
This feature is a digital filing tool for your own records. It is not an ELD, it does not track Hours of Service, and it does not create, replace, or substitute for any government-required log, record, or compliance document.
You remain solely responsible for maintaining all legally required records under applicable federal and state transportation regulations, including but not limited to FMCSA regulations. Use of the Driver Document Intake feature does not relieve you of any such obligation.
LoadBounce™ stores only the text fields extracted from your document — such as carrier name, origin, destination, freight description, and pickup date. Original document images are never retained by LoadBounce™. The image is discarded immediately after extraction is complete, regardless of whether you confirm or discard the scan result.
Before uploading, the Service will prompt you to save the image to your device. We strongly recommend doing so. Your device's camera roll or local storage is the only place the original image will exist after upload. LoadBounce™ cannot recover or provide a copy of any uploaded image.
Extracted text may contain errors, omissions, or misreadings. AI-assisted extraction is a convenience tool, not a certified transcription service. Because the original image is not retained after extraction, the confirmed text record becomes your record. You are solely responsible for reviewing and correcting all extracted fields before confirming a scan. Do not confirm a scan without verifying its accuracy. We make no warranty as to the accuracy or completeness of any extracted data.
Scan charges are based on a per-account lifetime confirmed scan count:
Owner-Operator (O/O Solo) plan subscribers are charged per confirmed scan at the rates above. Charges are applied before each scan is processed and are non-refundable once confirmed.
Fleet, Site Pro, and Enterprise plan subscribers receive a monthly scan allowance equal to 25% of their base subscription rate at no additional charge. For example, a Fleet subscriber at $25/truck/month receives $6.25/truck/month in free scan value. A Site Pro subscriber at $199/site/month receives $49.75/month in free scan value. Enterprise scan allowances are defined in the applicable enterprise agreement. Scans within the monthly allowance are free; any scans exceeding that allowance in a calendar month are billed at the per-scan rates above. The monthly allowance resets on your billing date and does not carry forward.
Scan charges will appear on your monthly Stripe invoice. We reserve the right to adjust scan pricing with 30 days' written notice.
The LoadBounce™ name, logo, platform code, user interface, and all related intellectual property are owned by American Directional Driller, Inc. The LoadBounce™ trademark is filed with the United States Patent and Trademark Office. Nothing in these Terms grants you any right, title, or interest in our intellectual property.
You retain full ownership of all data you submit to the Service, including load records, driver information, BOL documents, and GPS tracks. You grant us a limited, non-exclusive license to store, process, and transmit your data solely for the purpose of providing the Service.
We do not sell your operational data to third parties. Aggregated, anonymized data may be used to improve the Service.
If you provide feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, royalty-free license to use such feedback without obligation to you.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or that GPS data will be accurate at all times. We are not responsible for decisions made based on Service data, including but not limited to routing, dispatch, load acceptance, or regulatory compliance decisions.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AMERICAN DIRECTIONAL DRILLER, INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
You agree to indemnify, defend, and hold harmless American Directional Driller, Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Denver, Colorado.
You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the fullest extent permitted by law, you waive the right to participate in a class action lawsuit or class-wide arbitration.
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
Before initiating arbitration, you agree to contact us at help@loadbounce.ai and attempt to resolve the dispute informally for at least 30 days.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email to your registered address at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
Non-material changes (such as formatting, grammar corrections, or clarifications that do not affect your rights) may be made without prior notice.
American Directional Driller, Inc.
DBA LoadBounce™
c/o Registered Agents Inc.
1500 N Grant St, Suite R
Denver, CO 80203
Email: help@loadbounce.ai